OpsQ Monthly Review
One clear view of your business. Every month.
We build, improve and manage monthly performance reviews - bringing together the numbers, the story, the decisions and the actions so your leadership team can focus on running the business.
The problem
Does your monthly review actually change anything?
Many businesses have plenty of information but no single, trusted view of performance. Different teams bring different numbers, information arrives late and meetings become presentations instead of decision-making forums.
Your monthly review should not just tell you what happened. It should show what requires attention and turn it into accountable action.
Two places to start
We don't really do this
We'll build your monthly performance review from the ground up.
For a founder-led or growing business that has moved beyond managing everything through conversations and instinct. We help decide what to measure, establish KPIs, build the pack and get accountability and the monthly rhythm running.
We already have one, but it isn't working
Turn it into a focused performance and decision-making forum.
We assess what exists, simplify what gets in the way and improve a review that is too long, inconsistent, backward-looking, insight-light or weak on follow-through.
What OpsQ does each month
A continuous management cycle, not a one-off report.
Gather+
OpsQ gathers agreed performance information from teams and stakeholders, manages submission deadlines, chases missing information, reviews previous actions and sense-checks obvious gaps or inconsistencies.
Analyse+
We identify what is off target, deteriorating, improving or changed since last month; what remains Red or Amber; what needs explanation; and what could become a future problem. The objective is laser focus.
Build+
The pack can bring together an executive summary, overall performance and RAG, KPIs, operations, customers and NPS, commercial and financial performance, people, delivery, risks, previous actions, decisions required and the forward look.
Review+
OpsQ chairs or facilitates the review, challenges where necessary and prevents unnecessary detail taking over. Each material issue lands on what is happening, why, whether it matters, what happens next, who owns it and by when.
Track+
Actions are issued within 24 - 48 hours, the decision log is updated, outstanding actions are tracked and brought back into the following month's review.
Three ways to work with OpsQ
Choose the route that fits where you are now.
Build
From £995
Where you are
No structured monthly review
What OpsQ does
We create it.
Service detail+
Build
From £995
Where you are
No structured monthly review
What OpsQ does
We create it.
OpsQ works with the leadership team to understand what matters, determine the right performance measures, establish ownership and reporting, build the review structure and help run the first review.
- Understand business objectives
- Review existing reporting
- Identify critical performance measures
- Agree KPIs and ownership
- Establish appropriate RAG and performance thresholds
- Create the Monthly Review structure
- Create action and decision tracking
- Establish the monthly timetable
- Support or run the first review
- Refine the process afterwards
Reset
From £750
Where you are
Existing review isn’t delivering
What OpsQ does
We improve it.
Service detail+
Reset
From £750
Where you are
Existing review isn’t delivering
What OpsQ does
We improve it.
OpsQ assesses the current approach, identifies what is getting in the way and redesigns the review so it becomes more focused, consistent and action-orientated. We can then facilitate the first improved review.
- Existing review pack
- KPIs and reporting
- Meeting structure
- Actions and ownership
- Cadence
- Decision-making
Managed
From £750 / month
Where you are
Want the cycle taken off your team’s plate
What OpsQ does
We run it every month.
Service detail+
Managed
From £750 / month
Where you are
Want the cycle taken off your team’s plate
What OpsQ does
We run it every month.
OpsQ takes ownership of the agreed monthly cycle: Gather → Analyse → Build → Review → Track.
- Coordinate performance submissions
- Chase information and leadership input
- Review and analyse performance
- Build the monthly pack
- Prepare the leadership narrative
- Chair or facilitate the review
- Capture decisions and actions
- Track actions into the following month
Every business is different. Pricing depends on the size and complexity of your review, the number of teams involved and the level of support required. We'll agree a clear scope and fixed price before we start.
Why businesses use OpsQ
Less reporting. Better conversations. Clearer action.
Visibility
One consistent view of how the business is performing.
Focus
Leadership attention goes to the areas that actually require it.
Time
Reduce the time senior people spend chasing information and preparing reporting packs.
Accountability
Actions have owners, deadlines and follow-up.
Consistency
A disciplined monthly rhythm that does not disappear when the business gets busy.
OpsQ also brings constructive independent challenge - asking the questions, testing gaps and keeping discussions focused without being caught up in internal departmental politics.
Who this is for
A stronger management rhythm at any stage of growth.
- Growing SMEs
- Founder-led businesses becoming more complex
- Established businesses without a consistent management rhythm
- Leadership teams spending too much time preparing monthly reporting
- Businesses whose existing monthly reviews have become ineffective
- Organisations where actions are discussed but not consistently followed through
- Businesses where leaders lack one clear view of performance
Frequently asked questions
OpsQ Monthly Review FAQs
What is an OpsQ Monthly Review?+
Different organisations use different names - Monthly Service Review, Monthly Business Review, Monthly Performance Review, operational review or management meeting. OpsQ Monthly Review is designed around the same core principle: bringing the information that matters into one disciplined monthly review focused on performance, decisions and action.
Do we need to already have KPIs?+
No. Build can help establish the measures and structure required.
We already have a monthly review. Can you improve it?+
Yes. Reset is specifically designed for this.
Can OpsQ run the review every month?+
Yes. Managed allows OpsQ to take ownership of the agreed monthly review cycle.
Will you need access to all of our systems?+
Not necessarily. The information required and the safest, most practical way of sharing it will be agreed during setup.
How much does it cost?+
Build starts from £995, Reset from £750 and Managed from £750 per month. Final scope depends on complexity, the number of teams and stakeholders, and the support required.
Do you only work with service businesses?+
No. The Monthly Review can be structured around the performance measures that matter to the individual organisation.
What happens next?
Finding the problem is only the start.
If OpsQ Monthly Review identifies an operational issue, customer problem, delivery challenge or performance opportunity, OpsQ can help understand the cause and deliver the improvement. We don't just tell you what better looks like. We help you build it.
Explore OpsQ Customer Pulse →Could your monthly review work harder?
Let's have a conversation about how you currently review performance and whether OpsQ can help.