OpsQ Talent
Finding the people who make businesses work.
Operations, Customer & Business Leadership Recruitment — relationship-led and permanent.
We connect good businesses with good people through conversations, networks and targeted search — not simply CV databases.
Recruitment built around relationships.
The best people aren’t always applying for jobs. And the right hire isn’t always sitting on a CV database.
OpsQ Talent takes a relationship-led approach to recruitment. We understand the business, the role and the person behind the CV before making an introduction.
Our network is initially focused on Operations, Customer and Leadership roles, supported by direct search and our wider professional network.
For businesses
Looking for someone?
Tell us who you need.
From Customer Service Managers and CSMs through to Operations Managers, General Managers, Heads of Customer Service, Heads of Operations and senior operational leaders, we help businesses find people worth meeting.
No huge shortlist of irrelevant CVs. We understand what you need, search our network and the wider market, and introduce people who genuinely fit.
For people
Open to the right opportunity?
You don’t need to be actively job hunting.
Some of the best career conversations happen long before someone starts applying for jobs.
Join the private OpsQ Talent Network and let us know what sort of opportunity could interest you. If something relevant comes up, we can have a conversation.
Where we can help
Operations
Operations Managers, Senior Operations Managers, Heads of Operations and operational leadership roles.
Customer Service
Customer Service Managers, Contact Centre Managers, Customer Operations and Heads of Customer Service.
Customer Success / CSM
Customer Success Managers (CSMs), Senior CSMs, Customer Success leadership and related roles.
Customer Experience / CX
CX Managers, Heads of Customer Experience and customer-focused leadership roles.
General Management
General Managers and broader business leadership appointments.
Service Delivery
Service Delivery Managers, Heads of Service Delivery and operational service leadership.
Transformation & Change
Transformation, continuous improvement, change and operational improvement roles.
Business / Operational Leadership
Senior operational and business-critical leadership appointments.
Looking for something else?
Our network goes beyond these areas. If you’ve got a role you’re struggling to fill, talk to us.
How it works for employers
1
Tell us who you need
We get to understand the role, the business and what a successful hire actually looks like.
2
We search
We use our existing network, direct conversations and targeted search to identify suitable people.
3
Meet the right people
We introduce selected candidates who we believe are genuinely worth your time.
Straightforward recruitment.
Permanent Recruitment
Our standard approach is success-based. There is no placement fee unless a candidate introduced by OpsQ joins your business. Fees and terms are agreed with you before we begin a search.
Not looking. But open to the right conversation?
That’s exactly why the OpsQ Talent Network exists.
You don’t need to be actively applying for jobs. Tell us where you are in your career and what could make you consider a move. We’ll only contact you when there’s a genuine reason to talk.
Moving from public sector to private sector?
OpsQ also supports experienced professionals making the move from policing and the wider public sector into private-sector careers. We can help translate operational, leadership and specialist experience into language businesses understand and connect strong candidates with relevant opportunities through OpsQ Talent.
Career support is a separate service. Buying career support does not give preferential access to roles or employers.
What are you looking for?
I need someone
Tell us about the person or role you’re looking for.
I’d consider the right move
Join our private network and start a conversation.